Assessment of Students’ Satisfaction on the Restructured Essay Example

Assessment of Students’ Satisfaction on the Restructured Essay Example Assessment of Students’ Satisfaction on the Restructured Essay Assessment of Students’ Satisfaction on the Restructured Essay 1. 0 Introduction At the University of Ghana there are studies that suites originally built to take two pupils. are now officially allocated to five pupils ( after minor alterations ) . but on the side occupied by every bit many as eight or nine – to the cognition of the university governments! Apart from the obvious hygiene and wellness jeopardies posed. what sort of atmosphere does this provide for survey after categories? All of which have brought most African universities to a province of serious impairment. This is apparent non merely to those who work or study in those universities but to even the most insouciant visitant. – ( Association of African Universities. 2004 ) Housing is a basic human demand in all societies and cardinal right of every person. In advanced states. lodging is more accessible to all classs of people including the hapless and the needy as a consequence of subsidies from the authorities. The state of affairs is non the same in developing states of the universe . In Ghana. for illustration. handiness to lodging by the hapless is rather a hard state of affairs which is worsened by the rough economic conditions and hapless enabling environment. Likewise. accessing lodging installations by Ghanese pupils at the university is no exclusion. particularly where such university happens to be the dream finish of most Ghanaians come ining into third establishment. In third establishments worldwide. the proviso of adjustment to the students’ population takes different theoretical accounts. This includes ; non-residential. where pupils beginning for their ain adjustment. Residential. where the university houses all its pupils and dual-residential. where the university houses its pupil population for a period of clip merely. likely the first and concluding twelvemonth. while the pupils during the staying period beginning for their ain adjustments. The experiences of pupils in third establishments in sourcing and procuring for their ain adjustment around university communities are likely to be interesting and important. However. it is deserving observing that. University of Ghana. the nation’s Prime Minister university has gone through a series of development when it comes to how to suit its pupils. both undergraduates and graduate students. 1. 1 Research job University of Ghana has undergone a series of reforms when it comes to the residential policy for its pupils. The of all time increasing figure of enrollees in the establishment is what defines this restructuring of the policy regulating students’ adjustment over clip. In the past two old ages what the incumbent frailty Chancellor of the Exchequer of the university term as Decongestion has taken topographic point in expectancy to the fulfilment of the university accomplishing efficiency in its field of operation. The thrust has besides been fast tracked by his informal end that the university should accomplish a world-class position. Effective August. 2011. the university efficaciously implemented its decongestion policy apportioning suites to a upper limit of three ( 3 ) pupils and four ( 4 ) pupils in the chief halls and extensions severally. This was done to turn to the jobs of overcrowding that resulted in inauspicious effects of hapless sanitation. force per unit area on residential public-service corporations such as reading suites and libraries. kitchen and washrooms. among other hapless conditions for effectual personal surveies by pupils. Residential installations have been increased to do the policy successful. Even though. the job of unequal adjustment for pupils is non wholly solved. the restructuring have been effectual since its execution. and it is deserving look intoing the effects of the new policy. whether it has achieved its end or it is towards accomplishing its intended end or otherwise. 1. 2 Purpose of the survey The chief ground why this research is being conducted is to measure the satisfaction of pupils with the current students’ residential policy and its effects on their surveies. 1. 3 Aims of the survey Specific aims of the survey are as follows: 1. To assess pupils perceptual experience of sanitation in the halls/hostels now. 2. To assess pupils perceptual experience of security in the halls/hostels now. 3. To look into pupils handiness to some basic hall/hostel public-service corporations. 1. 4 Research Questions 1. What is students’ perceptual experience of sanitation in the halls/hostels now? 2. What is students’ perceptual experience of security and comfort in the halls/hostels now? 3. What is the handiness position of pupils to basic halls/hostels public-service corporations now? 1. 5 Relevance of the survey As a top university in Ghana and Africa and one which is endeavoring to achieve a universe category position. adequate installations should be provided and already bing 1s improved. particularly criterions of services and installations which include supplying contributing on-campus pupil lodging installation. The above research provides the foundation for this survey and high spots the countries of new cognition which are needed ; to concentrate upon students’ satisfaction of residential installations in University of Ghana. A cardinal inquiry is what is the degree of students’ satisfaction with respects to the pupils lodging installation ( SHF ) in the context of University of Ghana? The survey contributes to a better apprehension of SRS of UG. The consequences offer valuable feedback to the university governments. installation directors and university hostel/hall decision makers in footings of the present criterions or the demand for farther betterment of the SHF through effectual designs and direction. The consequences will assist to explicate guidelines in footings of allotment of suites to pupils. care and for future developments of pupil lodging guaranting that the university is able to supply equal and modern-day on-campus SHF. 2. 0 Literature Review 2. 1 Introduction This subdivision reviews bing literature on the pupil residential installations. It is chiefly made up of old surveies. diaries. articles. periodicals amongst other beginnings. They form the secondary beginning of informations to the survey. 2. 2 The Concept of Student Residential Facility Student lodging has long been regarded as an indispensable constituent of the installations provided by the higher acquisition establishments in helping pupils to spread out their rational capablenesss. Harmonizing to Hassanain ( 2008 ) . good planned pupil lodging installations ( SHF ) promote desirable educational results and aid to accomplish the broader aims such as societal coherence and responsible citizenship. An earlier survey by Zahran ( 1972 ) reveals that a good pupil lodging promotes interactions between roomies of different backgrounds and specialisations ; and therefore broadens the students’ cognition. Amole ( 2005 ) argues that installations such as survey countries or meeting topographic points for academic treatments and societal assemblages provided in the pupil lodging will promote informal rational activities outside the students’ ain modules. Price et Al. ( 2003 ) related student interpersonal growing to adequate installations and Fay ( 1981 ) high lighted the importance of students’ satisfaction in the SHF as a scheme to heighten pupil development. Despite the importance of SHF. small literature is available to measure pupil sentiments of their lodging installations. Most surveies on post-occupancy rating focal point on household lodging either public or private abodes. look intoing the interaction between owner-occupiers or renters and their lodging scenes. Majority of these surveies utilized the construct of lodging satisfaction when measuring the interactions between the occupants and their physical environment ( Amole. 2009b ) . Arguing that lodging satisfaction can take towards bettering individual’s quality of life. Salleh ( 2008 ) investigates brooding. lodging services and neighbourhood factors that influence the occupants of private low-priced lodging in Malaysia. The survey revealed that the occupants are more satisfied with their brooding units and lodging services if compared to their vicinity installations. Elsinga and Hoekstra ( 2005 ) survey lodging satisfaction among European communities and happen out th at except in Austria. householders are more satisfied than the renters because homeownership provides security. freedom and fiscal benefits. In contrast. James ( 2008 ) analyses the influence of age and type of ownership on the degree of satisfaction and establishes that tenant satisfaction additions with the age at a much faster rate than the type of homeownership. However. pupil lodging and household lodging are non the same. Student lodging comprises of basic sleeping room units with other shared installations such as bathrooms. lavatories. wash. kitchens. common sofas and cafeterias located either per floor degree. per block or for the whole pupil lodging adjustment ( Amole. 2009a ) . On the contrary. the basic unit for household lodging is a house which includes sleeping rooms. bathrooms. lavatories and a living country all as portion of the unit with other lodging installations such as resort area. stores and school at the vicinity ( Parkes et al. . 2002 ) . In add-on. pupil lodging offers limited security of ownership and freedom if compared to household lodging. Therefore. the above findings may non use in the context of pupil lodging. Surveies on residential satisfaction ( RS ) from the pupil position are largely focused on factors impacting RS ; such as grounds for pupils to keep their old abode ( Cleave. 1996 ) and forecasters of pupil residential satisfaction ( SRS ) ( Foubert et al. . 1998 ; Khozaei et Al. . 2010b ) . There are besides surveies on pupil lodging with narrower Scopess such as the effects of floor tallness on congestion ( Kaya and Erkip. 2001 ) ; students’ perceptual experiences on indoor comfort ( Dahlan et Al. . 2009 ) ; students’ sense of fond regard with a peculiar pupil lodging ( Khozaei et al. . 2010a ) ; get bying schemes for pupils remaining in pupil lodging ( Amole. 2005 ) and the relationship between satisfaction and degrees of environment ( Amole. 2009b ) . These surveies offer small counsel as to whether the pupils are satisfied with SHF provided. Among the limited surveies on SRS are surveies by Amole ( 2007. 2009a ) . Hassanain ( 2008 ) and Radder and Han ( 2009 ) . Amole ( 2007. 2009a ) investigates RS among pupils in Nigeria and the findings indicated a low satisfaction with the SHF provided. Radder and Han ( 2009 ) researched student satisfaction degrees in South Africa and the findings indicated once more a degree of dissatisfaction with campus abodes. Alternatively. Hassanain ( 2008 ) found that pupils in Saudi Arabia indicated a degree of satisfaction with the SHF provided. However. the surveies were conducted in states where the civilization and clime are different from that experienced in the Southeast Asia part. which is likely to impact the sensed environment of the built environment. Therefore. the consequences of the surveies may non be applicable to the survey context. 2. 3 Development of the adjustment construction Originally. halls in the university were built to suit two pupils per room. This proviso was equal for pupils because non many people sought for higher instruction. However. as the population of Ghana increased and the demand to seek higher instruction became outstanding in the state. the figure pupils enrolled each academic twelvemonth increased quickly every bit good. Residential installations were increased and expanded to suit the of all time increasing figure of pupil consumption which demanded restructuring of pupil residential policy given the limited resources the university had. In the thick of the reforms. beyond the enlargement and alteration of the original suites to suit two individuals at a clip. the figure increased to five ( 5 ) in a room officially. both in the chief halls and the extensions. The uninterrupted addition in the pupil consumption amidst the unexpanded residential installations meant that. non all pupils could be accommodated on campus. hence. private inns began to jump up to absorb the extra pupils who could non procure adjustment on campus. The private inns motive to do net income meant that they charge high monetary values which were intolerable by many pupils. This brought about one of the outstanding footings that everyone who has passed through the four walls of the University of Ghana is popular with Perching . 2. 4 The issue of Perching The word connotes pupils who illicitly portion residential installations with official residents of a room. This resulted in overcrowding in the halls. seting utmost force per unit area on washrooms. reading suites. hall libraries. dry lines. among other installations that were originally constructed for two people. This was go oning who many reforms were traveling on. The two most popular reforms were the in-out-out-in and the in-out-out-out policies. The former meant that. all first twelvemonth pupils were qualified for adjustment on campus. this making did non intend automatic allotment of suites to freshers but allotment was capable vote for a YES or NO and 2nd and 3rd twelvemonth pupils were to look for their ain adjustment. Under this policy. concluding twelvemonth pupils like first twelvemonth pupils besides qualified to be accommodated on campus ; it is nevertheless. deserving observing that. even for the concluding twelvemonth pupils. because of the limited figure of suites available. allotment of suites was besides done via balloting a yes or no by pupils. The latter policy. in-out-out-out raised a batch of superciliums as it meant that merely first twelvemonth pupils were offered adjustment on campus. And for this policy allotment to level 100 pupils was automatic and assured. With this policy in topographic point the job of perching worsened. The official figure of residents in a room about doubled for about all the halls of abode. The inauspicious effects of hapless state of affairs created a batch of jobs ; hapless sanitation. insecurity. uncomfortableness. which had direct impact on students’ wellness. hygiene. and efficiency. 2. 5 The current residential policy The University of Ghana Hostels with a capacity of 26000 beds. which was to be built at the University of Ghana. Legon. with partnership between the university and six Bankss was a dream come alive every bit long as happening a solution to the perennial job of adjustment in our public universities is concerned this was an averment made by Professor C. N. B. Tagoe. Vice Chancellor of the university of Ghana ( GhanaWeb. 2008 ) . From the above statement I would to admit the Contingency theory one of the outstanding schools under the Open Systems position of Organizations. This theory as a subdivision of systems design emphasizes that design determinations are dependent on environmental conditions. Contingency theory is guided by the general orienting hypothesis that organisations whose internal characteristics match the demands of their environments will accomplish the best version. Lawrence and Lorsch ( 1967 ) . who coined the label contingency theory . argue that different environments topographic point differing demands on organisations. In a recent reappraisal article. Lawrence ( 1993 ) provides a partial list of factors that one or another theoretician has considered of import. They include size or graduated table. engineering. geographics. uncertainness. single sensitivities of participants. resource dependence. national or cultural differences. range and organisational life rhythm. With concentration on the resource dependence factor. it is declarative that. the version and realisation of the said solution was to a great extent contingent on the proviso of fiscal resources by the six Bankss which are external to the organisation. As the resources from the external environment was provided by the six Bankss. the enlargement of the residential installations have been a world so. doing it possible to set up four different inns which accommodates about 7. 120 pupils. It is a combination of these factors that made it possible for the decongestion exercising in the five traditional halls executable. Currently. some of the inns have been restructured into halls and run as the traditional halls. The criterion suites accommodate four ( 4 ) individuals as the extensions do. With other rigorous steps put in topographic point to command perching it is believed that. the intent for which this restructuring was done is being worked towards. It must be stated flatly that. the chief ground for this exercising is to better students’ efficiency in the university. 2. 6 Halls of Residence/Hostels The University believes in community life as an indispensable portion of pupil life. It is hence chiefly residential. supplying adjustment in Halls of Residence for both undergraduate and post-graduate pupils every bit good as flats and guest suites for senior members and invitees. There are five halls of abode ( available to all pupils ) and several Hostels. The present Halls and Hostels are as follows: Each Hall consists of junior members ( pupils ) and senior members ( academic and senior administrative and professional staff ) . and is managed by a Council consisting members elected by individuals belonging to the Hall. The Master ( or Warden in the instance of Volta Hall ) is the Head of the Hall. Each Hall has Junior and Senior Common Rooms for pupils and Faculty. severally. A tutorial system offers an chance for reding pupils and guaranting their public assistance at both academic and societal degrees. Students maintain interaction with each other and the wider community throu gh recognized nines and societies. Each Hall has a kitchen and a dining hall to provide for students’ eating. Chapels and a mosque are besides available for usage by assorted spiritual denominations. A Chaplaincy Board co-ordinate the activities of spiritual groups. Social life on the campus is organised chiefly by the Students’ Representative Council and the Junior Common Room Committees which provide assorted sorts of societal programmes. LEGON HALL: Legon Hall was the first to be built on the lasting site of the University of Ghana at Legon and is. hence. the Premier Hall of the University. Its foundation tablet was laid during the Michaelmas Term of 1951 and. in September 1952. the first undergraduates were accepted into abode. On Trinity Sunday. 31st May 1953. the first service was held in the Chapel and the first repast served in the Dining Hall. From these events. the Hall took Trinity Sunday every twelvemonth as its birthday. celebrated by a common Feast for both its Junior and Senior Members. The Hall’s slogan. Cui Datum ( To whom much is given†¦ ) . was selected from St. Luke’s Gospel. in acknowledgment of the particular duty attached to the Hall’s senior status. Senior Members of the University may be assigned as Fellows of the Hall by the Vice Chancellor and they normally keep their Family for every bit long as they remain with the University. Persons of academic differentiation outside the University may be elected as Honorary Fellows at a General Meeting of Fellows. The remainder of the rank of the Hall is made up of individuals in statu pupillari. The regulating organic structure of the Hall is the Hall Council. members of which are Fellows of the Hall. The chief Hall Officers are: The Master. the Vice-Master. the President of the Senior Common Room. the Senior Tutor. and the Hall Bursar. AKUAFO HALL: Akuafo Hall was established with the assignment of Professor D. A. Taylor. a Master-designate and a Hall Council in 1953. The Hall Council in 1954 decided to call the Hall Akuafo to mark the generous gesture of the husbandmans of Ghana in giving money for the foundation of the University College. A crest which depicts a chocolate tree. an unfastened book and a membranophone. designed by Professor W. J. McCallien. and a slogan. laboremus et sapiamus. suggested by Professor L. H. Ofosu-Appiah. were adopted by the Council. A commemorating plaque with a Latin lettering composed by Professor L. H. Ofosu-Appiah was set up to demo the gratitude of the Hall to the husbandmans of the state and to the British Government who gave the University College financess for the edifice of the Hall. The Hall was officially opened on 17 February. 1956. but the first pupils. totaling 131. came into abode on the fifth October. 1955. The Hall has its ain legislative acts regulating the election of officers and the disposal of its personal businesss. Once a twelvemonth. the Maestro has to convene a meeting of the Fellows. who form the regulating organic structure. to have his one-year study. The Senior Common Room is unfastened to all Fellows and their invitees. and the Senior Combination Room to all senior members of the University. Senior Members may besides ask for pupils to the Combination Room. COMMONWEALTH HALL: The first batch of pupils was admitted into abode in Commonwealth Hall at the beginning of the 1956-1957 academic twelvemonth. In the Lent Term of that academic twelvemonth. Ghana attained its independency from Great Britain. and the Hall. hitherto known as the Third Hall. was officially christened Commonwealth Hall to mark Ghana’s admittance into the Commonwealth of Nations. The official gap of the Hall was performed in March. 1957. It is. so far. the lone all-male Hall of Residence in the University. The slogan of the Hall. Truth Stands. was taken from a citation from Satyre by John Donne ( 1572-1631 ) : On a immense hill. cragged. and steep. Truth bases and hee that will Reach her. about must. and about must goe This slogan combines both the physical state of affairs of the Hall ( on a hillside overlooking most of the University and beyond ) and the proper chase of a University instruction. the hunt for truth. It is the lone Hall of Residence in the University which has a theater and Amphitheatre for talks and dramas. The Coat of Arms of the Hall depicts the strength and integrity of intent of members of the Hall derivation from the bonds of association enjoyed by the single members of the Hall. High Commissioners of the Commonwealth states in Ghana are accorded Honorary Membership of the Hall. There is a Hall Council which administers the personal businesss of the Hall. assisted by the Tutorial Board and the Senior Common Room Committee. VOLTA HALL: Volta Hall started as the Fourth Hall in the 1959-60 academic twelvemonth. on 16th November. 1960. The University College Council. on the recommendation of the Hall Council. named it Volta Hall. The Hall consists of the chief hall originally designed to suit 82 pupils. and an extension with an original capacity for suiting 198 pupils. the business of which began in January 1966. The slogan of the Hall. chosen during the Hall’s 10th anniversary jubilations. is in the Akan linguistic communication and it is: Akokobere Nso Nyim Adekyee. This means that the secret or cognition of life and nature is a gift to adult females as it is to work forces. The Hall has a regulating Body which comprises all the Fellows assigned to it and those elected by the assigned Fellows. The authorities of the Hall rests with this organic structure which delegates some of its powers to a Hall Council. The Hall Council consists of 10 members. including the Warden. the Deputy Warden. the Senior Tutor and the Bursar who are ex-officio members. The daily disposal of the Hall is carried out by the Warden with the aid of the Senior Tutor. who deals with all students’ personal businesss. and the Bursar. MENSAH SARBAH HALL: Mensah Sarbah Hall. the 5th Hall of the University. stands in the southern portion of the campus. The Hall consists of a chief Hall built around a quadrilateral and a figure of Annexes standing to the North and E. The last two south extensions are attached to the Hall. Until October 1991. Mensah Sarbah was the lone coeducational Hall of Residence in the University. which made it rather alone among the Halls. The regulating organic structure of the Hall is the Council. which is responsible to the full organic structure of Fellows who form the Senate. Students’ personal businesss are handled by students’ ain elective authorities headed by a President. while the general disposal of the Hall is under the Maestro who is assisted by the Senior Tutor and Tutors on the one manus and the Bursar o n the other. Other Hall Military officers are the Chaplain. who is responsible for the Roman Catholic Chapel. the Prayer Room Warden. who is responsible for the Protestant Chapel. and the Librarian. Senior Common Room personal businesss are managed by an elective commission under the President of the Senior Common Room. The Hall is named after the celebrated Ghanese legal expert. author and solon. John Mensah Sarbah of Cape Coast. It has been customary for the Hall to observe the birthday day of remembrance of this great adult male every twelvemonth. This anniversary is known as Sarbah Day and is highlighted by a dinner and a get-together. The Hall has a crest designed to convey out the chief characteristics of Mensah Sarbah’s life. It consists of three elements: a brace of graduated tables. a stool with a book resting upon it. and a hill surmounted by a palace. The graduated table signifies the legal profession. the stool and the book symbolise civilization while the hill and the palace are intended to picture the familiar landscape of Cape Coast with its many hills and garrisons. At the same clip. the palace is intended to symbolize strength and honor. The Hall’s slogan is: Knowledge. Honour. Service – three words which competently summarise the guiding rules of Mensah Sarbahà ¢â‚¬â„¢s life. VALCO TRUST HOSTELS: The thought to construct a alumnus inn was foremost nurtured when Legon Hall Annex C was prepared entirely for graduate pupils of the Hall. The pursuit for a suited adjustment for alumnus pupils gained attending when Valco Trust Fund offered to finance the building of a alumnus inn. As a farther encouragement to this class. Legon Hall Annex C was converted into an Annex of the Hostel. The Valco Trust Hostel. donated to the University by the Valco Trust Fund to ease force per unit area on pupil adjustment. is a block of purpose-built. self-contained flats for 190 pupils. The Hostel. which was completed in June 1997. is the University’s first inn for alumnus pupils. A 2nd block with similar installations was opened in January 2006. Located behind Mensah Sarbah Hall on the southern portion of the campus. the flats are arranged in individual and dual survey sleeping rooms with en suite shower and lavatory. There is a shared kitchen for every 12 suites. Facilities in the inns include common suites. washrooms and a eating house. INTERNATIONAL STUDENTS’ HOSTELS: The International Student’s Hostels are located on the southern portion of the campus off the route to the Noguchi Memorial Institute for Medical Research. For a long clip. it had been the dream of the University of Ghana to make and beef up links with other universities in order to heighten the international pupil presence on campus. The first stage was commissioned in June 1999 and the 2nd in January 2006. The Hostels are co-educational and each has 43 individual suites and 85 dual suites. In add-on. there are installations such as a well-fortified security system. kitchenettes and eating houses. Mentions Amole. D. ( 2005 ) . Coping schemes for life in pupil residential installations in Nigeria . Environment and Behaviour. Vol. 37. pp. 201-19. Amole. D. ( 2009b ) . Residential satisfaction in students’ housing . Journal of Environment Psychology. Vol. 29. pp. 76-85. Association of African Universities ( 2004 ) . Challenges Confronting African Universities: Selected Issues . African Studies Review ( 2004 ) Vol. 47. No. 1. 1-59 Dahlan. N. . Jones. P. . Alexander. D. . Salleh. E. and Alias. J. ( 2009 ) . Evidence base prioritization of indoor comfort perceptual experiences in Malayan typical multi-storey hostels . Building and Environment. pp. 2158-65. Elsinga. M. and Hoekstra. J. ( 2005 ) . Homeownership and lodging satisfaction . Journal of Housing and the Built Environment. Vol. 20. pp. 401-24. Fay. G. ( 1981 ) . A theoretical account for reexamining growing environments . Journal of College and University Student Housing. Vol. 11 No. 1. pp. 46-7. Foubert. J. D. . Tepper. R. and Morrison. D. R. ( 1998 ) . Predictors of pupil satisfaction in university abode halls . Journal of College and University Student Housing. Vol. 21No. 1. pp. 41-6. Hassanain. M. A. ( 2008 ) . On the public presentation rating of sustainable pupil lodging facilities . Journal of Facilities Management. Vol. 6 No. 3. pp. 212-25. James. R. N. ( 2008 ) . Residential satisfaction of aged renters in flat housing . Social Indicators Research. Vol. 89. pp. 421-37. James. R. N. ( 2008 ) . Residential satisfaction of aged renters in flat housing . Social Indicators Research. Vol. 89. pp. 421-37. Kaya. N. and Erkip. F. ( 2001 ) . Satisfaction in a residence hall edifice: the effects of floor tallness on the perceptual experience of room size and crowding . Environment A ; Behavior. Vol. 33 No. 1. pp. 35-53. Khozaei. F. . Hassan. A. S. and Khozaei. Z. ( 2010a ) . Undergraduate students’ satisfaction with inn and sense of fond regard to topographic point: instance survey of universiti sains Malaysia . American Journal of Engineering and Applied Sciences. Vol. 3 No. 3. pp. 516-20. Lawrence. Paul R. and Jay W. Lorsch. ( 1967 ) Organization and environment Boston ; Harvard University. Division of Research. Graduate School of Business Administration. Parkes. A. . Kearns. A. and Atkinson. R. ( 2002 ) . What makes people dissatisfied with their vicinities? . Urban Studies. Vol. 39 No. 13. pp. 2413-38. Price. I. . Matzdorf. F. . Smith. L. and Agahi. H. ( 2003 ) . The impact of installations on pupil pick of university . Facilities. Vol. 21 No. 10. pp. 212-22. Radder. L. and Han. Ten. ( 2009 ) . Service quality of on-campus pupil lodging: a South African experience . The International Business A ; Economics Research Journal. Vol. 8 No. 11. pp. 107-19. Salleh. A. G. ( 2008 ) . Neighbourhood factors in private low-priced lodging in Malaysia . Habitat International. Vol. 32. pp. 485-93. World Wide Web. ghanaweb. com. ( Tuesday. 8th January. 2008 ) retrieved on 4th October. 2012. World Wide Web. ug. edu. gh ( 2012 ) retrieved on 10th October. 2012 World Wide Web. ug. edu. gh ( 2012 ) retrieved on 2nd November. 2012 World Wide Web. ug. edu. gh ( 2012 ) retrieved on 5th November. 2012

The Theresa Andrews Case

The Theresa Andrews Case In September 2000, Jon and Teresa Andrews were busy getting ready to enter into parenthood. The young couple was childhood sweethearts and had been married for four years when they decided to begin building a family. Who would know that a chance meeting with another pregnant woman, while in the baby department of a store, would result in murder, kidnapping, and suicide? Summer of 2000 Michelle Bica, 39, shared the good news about her pregnancy with friends and family. She and her husband Thomas prepared their Ravenna, Ohio home for the arrival of their new baby girl by installing baby monitors, setting up a nursery, and buying baby supplies. The couple was jubilant about the pregnancy, especially after the miscarriage Michelle had suffered the year before.  Michelle donned maternity clothing, showed friends the baby sonogram, attended birthing classes, and other than her due date which kept getting pushed forward, her pregnancy appeared to be progressing normally. A Chance Meeting? During a shopping trip to the baby department at Wal-Mart, the Bicas met Jon and Teresa Andrews, who were also expecting their first child. The couples chatted about the cost of baby supplies and discovered that they lived just four streets away from each other. They also talked about due dates, genders, and other normal baby talk. Days following that meeting Michelle announced that there had been a mistake with her sonogram and that her baby was actually a boy. Teresa Andrews Disappears On Sept. 27, Jon Andrews received a call at work from Teresa at around 9 a.m. She was trying to sell her jeep and a woman had called saying she was interested in buying it.  Jon cautioned her to be careful and throughout the day tried to reach her to see how she was and if she sold the jeep, but his calls went unanswered. When he returned home he discovered both Teresa and the jeep were gone although she had left behind her purse and cell phone. He knew then that something was wrong and feared that his wife was in danger. Four Streets Over On the same day, Thomas Bica also received a call at his job from his wife. It was great news. Michelle, in a series of dramatic events, had given birth to their new baby boy. She explained that her water broke and she was taken to a hospital in an ambulance, had given birth, but was sent home with the newborn because of a tuberculosis scare at the hospital. Family and friends were told the good news and over the next week people came by to see the Bicas new baby which they named Michael Thomas. Friends described Thomas as a classic new dad who was ecstatic about their new baby. Michelle, however, seemed distant and depressed. She talked about the news of the missing woman and said she was not going to display the new baby flag in the yard out of respect for the Andrewses. The Investigation The following week, investigators tried to piece together clues into Teresas disappearance. A break in the case came when they identified the woman through phone records who called Theresa about the car. The woman was Michelle Bica. During the first interview with detectives, Michelle appeared evasive and nervous when she told them about her activities on Sept. 27. When the FBI checked out her story they found that she had never been to the hospital and there was not a tuberculosis scare. Her story appeared to be a lie. On October 2, detectives returned to do a second interview with Michelle, but as they pulled into the driveway, she locked herself in a bedroom, put a gun into her mouth, and shot and killed herself. Thomas was found outside the locked bedroom door in tears. The body of Teresa Andrews was found in a shallow grave covered in gravel inside the Bicas garage. She had been shot in the back and her abdomen had been cut opened and her baby removed. Authorities took the newborn baby from the Bica home to the hospital. After several days of testing,  DNA results proved that the baby belonged to Jon Andrews. The Aftermath Thomas Bica told police he believed everything Michelle had told him about her pregnancy and the birth of their son. He was given 12 hours of polygraph examinations which he passed. This along with the results of the investigation convinced the authorities that Thomas was not involved in the crime. Oscar Gavin Andrews Jon Andrews was left to mourn the loss of his childhood sweetheart, wife, and mother of his child. He found some solace in the fact that the baby, renamed as Teresa had always wanted, Oscar Gavin Andrews, had miraculously survived the brutal attack.